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E-Democracy.Org – Project Blog

January 19, 2010

Local Recruitment Tools – Paper Sign-up and Poster Templates

Written by Steven Clift - Filed in All , Issues Forums , Local , Neighbor/Neighbourhoods , New Efforts


papersignupWhether you are launching a new Issues Forum or want to refreshing your membership, we’ve found nothing more effective than in-person recruiting. Nothing.

Because our forum are hyper-local, the only way to get to the 10% of households we now have in Cass Lake Leech Lake and the Minneapolis neighborhoods of Powderhorn and Standish Ericsson, is to sign people up on paper or stick posters up around town with a web address “tab” instead of a telephone number.

To make this job easier, we have some simple templates:

During our recent pledge drive, we promised that your donations would go in part to help grow our forums. So, if your community goes the extra distance and signs people up on paper, we will gladly pay Ed Davis, our trusty part-time participant support lead, to type up the results you Fax or scan in and send to us. Only the “home office” has the ability to upload members without the need for those sign-up to click through on a verification e-mail link. We’ve found that most people miss those requests, so be sure to ask our help with the upload rather than use the bulk invite feature available to Forum Managers or you’ll lose 80% of those signed up on paper.

Sample Poster

Why does this matter?

In Cedar Riverside, with a large East African population, as part of our new Inclusive Social Media push, we recruited 50 new participants in one night at the community Multicultural Dinner on paper. This membership leap to over 200 clearly meant something as the community exchanged views and grieved over the tragic triple homicide at a Somali-owned store in the neighboring Seward area. While Seward has a large East African population (in large rental complexes and mostly white homeowners to the south), that forum too would benefit from a similar in-person outreach and community posters because those diverse communities are not yet well represented on their local forum.

People do not just show up. They don’t Google local community forums. Word of mouth and e-mail invites work best with those “who already show up.” We can do better than that.

The recent Cedar Riverside experience demonstrates the value of our funded start-up efforts to bring out real diversity and the practical and reasonable limits of the all-volunteer effort in Seward and other communities. That said, if you have the volunteer time and interest, recruiting in-person and with posters around the community is something you can do now to make a real difference. Also, if you think a local community foundation or donor might support some funded aggressive outreach for your forum, we can help support those local efforts with training and support.

January 5, 2010

Issues Forums – Evolving for the Future, More Failure = More Served

Written by Steven Clift - Filed in All , Issues Forums , Local , Minneapolis - US , Neighbor/Neighbourhoods , New Efforts , Technology , US

newdiagram

The Issues Forum model is always evolving. While real names and civility remain central, over the last few years we’ve being going even more local – be that at the neighborhood level or in smaller rural towns.

Now that we have 25 forums across 15 communities, our central support costs are now measurable and growing. The successful fund drive helped secure participant technical support (provided by Ed Davis) well into 2010 and he is now putting in extra hours to help make our forums readable via Twitter and Facebook as well as our standard e-mail, e-mail digest, web forum, and web feed options.

Carol Hayward, formerly an e-democracy expert for Bristol City Council in the UK and now based in New Zealand, helped us rework the text for our Issues Forum Guide for our Blandin Foundation funded Rural Voices initiative in Minnesota. We are cutting it back from the original 60 page version commissioned by UK government and adding new material from our recent webinars.

Let me fess up here and say, I just haven’t dug in with my full edits, but that is no reason not to share the working drafts.

Why? We are adapting the model in real-time.

The reality is this – E-Democracy’s “home office” primarily serves as a support team for our local volunteer Forum Managers. They are the lynch pin. They facilitate each forum and help bring it to life by seeding topics when discussions are light. The local “teams” or committees that we form with start-up efforts – do just that – they help launch a forum and then go mostly dormant. The local committee or chapter model, while still an option for local communities, is far more labor intensive to sustain as a fully functioning “club” than focusing ongoing support on the one person (typically) who does the heavy lifting locally anyway.

We do see a vital need to define and support additional volunteer roles such as outreach and information seeking and discussion seeding, but we are in the process of refining our support materials to acknowledge the primacy of the local Forum Manager as the clear local leader and their discretion in what kind of local support team, committee, or full chapter with elected officers, etc. they desire. If these reforms are adopted by the Board, Forum Managers will be able to replace themselves directly, consult their virtual team (going back to the start-up committee which has an internal online group) on a replacement or local help they need, appoint volunteers with titles or simply just do what they do best – facilitate their local forum and seed topics of discussion from time to time. We will also be considering a network-wide appeals committee on rules violations instead of doing this community by community (we’ve had one official appeal in the last two years).

Over the last year, with over 25 Issues Forum Managers (current and retired) in a private mutual support network, they are providing increasing amounts of advice and support to each other. So, along with our civility/rules framework and technology hosting, the primary reason for a new community to join us is to connect with your forum leader peers to support local online engagement as a team and not in an isolated manner with everything on your shoulders.

What this also means is that we can now open ourselves up to far more failure! And success in more communities.

If you, and you alone, want to try starting an Issues Forum in your community or neighborhood, and are confident you can recruit the required 100 participants to open, go for it. While we prefer a local start-up committee that helps shape your forum’s charter and circulates paper sign-up forms at community events (the easiest way to get to 100 participants by far), the “committee” requirement should no longer be a stumbling block to give an Issues Forum a try. This does mean that we will have many more forum start-up attempts that do not reach the critical mass required to open. We will have forums that are abandoned by their Forum Manager with no local support base to find the next volunteer. However, in the end we will end up serving many more communities and participants successfully by making it far easier to get started. The odds are that if at least 100 people are interested in participating, most of the forums will have ongoing posts and there will be at least one person willing to take over when the current Forum Manager seeks to move on. Whether “most” is 95% or 51% only time will tell.

December 11, 2009

Our Data – Join us Saturday in Minneapolis at the Civic Hackathon

Written by Steven Clift - Filed in All

In case you missed it, the Minnesota Civic Hackathon is confirmed for Saturday, December 12th with about 20 attendees. Join us.

With the White House’s release of the Open Government Directive, we hope some of that momentum will reach the local and state level. We’ve started a wiki page of raw data sets from Minnesota government (unlike Utah and California, Minnesota (where we are based) has no equivalent to the Federal Data.Gov public data catalog.

Minnesota Public Radio recently asked listeners to weigh-in on “What sorts of government information should be easier to get?” Check out their responses.

November 24, 2009

Roll Up Your Sleeves and Do Some Outreach

Over the last week, we’ve been in the field building socially inclusive online neighborhood networks AKA “Issues Forums.”

Frogtown, St. Paul, Minnesota

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Start-up Team at Lunch

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Susan Day Displays Our Door Prize

Last Wednesday, the volunteers of start-up team and local district council staff met at the  Hmongtown Marketplace over lunch to discuss the next phase of bringing the Greater Frogtown Neighbors Forum to life. Outreach went extremely well, but the introductions phase was stretched out longer than desired. Some topics have generated some exchange, but for most members this is likely their first online community experience much less speaking in “public” about issues that matter to them. We agreed to continue leveraging the District Council’s event announcements and work to generate online discussion that can feed into their regular community meetings. We want to use the forum to get people out in-person when possible. In terms of online outreach, the forum now has a companion Facebook Fan page and Twitter feed where new posts are promoted. After the meeting I dropped by “Designs By Day” to pay for the Frogtown sweatshirts we offered as door prizes.

Cedar Riverside, Minneapolis, Minnesota

On Thursday night, with the help of Ravi Reddy, a Community Technology Empowerment Project Americorps volunteer who runs the computer lab at the Brian Coyle Community Center, we signed up 56 new members for the Cedar Riverside Neighbors Forum at the Multicultural dinner. We launched outreach a year ago at this same dinner. Compared to online outreach for local forums which can take ages to attract members (who is really going to search for something they don’t know exists), these in-person recruitment numbers are huge. Before the dinner, I spent time around the center meeting with folks like Abdirahman Mukhtar, the Center’s Youth Program Manager and Amina Harun the Community Outreach Coordinator to gather ideas for our next steps as we seek to deepen this forum and work to support a forum that reflects the amazing diversity of this neighborhood in terms of content and discussions not just members recruited. Cedar Riverside is now also on Twitter and Facebook.

Brighton & Hove, England

Mike Snewin and Brighton and Hove Lord Mayor, Councillor Ann Norman

Mike Snewin and Brighton and Hove Lord Mayor, Councillor Ann Norman - Photo by My Brighton and Hove Photographer Tony Mould

On Saturday, Mike Snewin, our local Forum Manager volunteer for the Brighton & Hove Issues Forum, spent all day at the local government’s Get Involved Day showing off the forum to all who were interested. Mike noted the fear of a full inbox in many conversations. For that we have the daily digest or web-based option. Soon you’ll be able to follow this forum via Twitter or Facebook as well.

Mike spent most of the day sharing a table of Mark Walker with the Sussex Community Internet Project and co-founder of the Issues Forum. Thanks Mark. They noted light traffic at the event with ten new forum members signed up. So is that a good number? Absolutely. The forum had its biggest increase in members in one day in over three years. In-person outreach is the most effective way to reach out to new people when building a local online community. Today I posted on my personal Democracies Online site about Local 2.0 trends in the UK and tried to hammer that point home with the next generation of emerging e-participation projects in that country. I still think folk actually think most people will come if you build it. Not if you are a niche local site starting from scratch with no existing online traffic to leverage.

November 14, 2009

Your Passion Matched with Donations to E-Democracy.org on Nov. 17

Written by Steven Clift - Filed in All , Issues Forums , News , US

Update: The donation day was a huge success with over 85 donors contributing just over $3,000 US toward our local e-democracy efforts including participant and volunteers support for our Issues Forum programming. Thank you. The actual match will be determined based on GiveMN and how they split up the $500,000 match they made available for what turned out to be an astounding $13.2 million dollars contributed to over 3,100 Minnesota-based non-profits in 24 hours.

If you had planned to donate but missed the match deadline, you can donate at anytime.

Donate Here. Join Over 80 Donors.

edemlogosquarelogo

Donate Here. Over $3000US Raised So Far.

Get ready for November 17 – A great day to contribute to democracy and building your community online!

Starting at 8 a.m. Central US on Nov. 17, 2009 for 24 hours ALL donations via the new GiveMN.org site will be matched**. (World times below)

Donations via credit card from anywhere in the world are accepted.

Any amount, even very small amounts are encouraged. We’d love to win the bonus prize for the largest number of donors.

Why donate if you are an …

Issues Forum Participant

  • You value your local forum and want it to be strong and independent
  • You believe in the value of reading diverse opinions. You’ve used the forum to reach people with your announcements, ideas, and opinions.
  • You support increasing outreach to new voices across your community.
  • You want to thank your local volunteers who receive shared support from E-Democracy.org, which makes their role possible.You want to continue the 24 x 7 participant technical support that we must pay for through all of 2010.
  • Donations are tax deductible in the U.S. and potential other countries depending upon your tax laws.

Donate Here.

Supporter of E-Democracy.org

  • You’ve watched us for years and benefited from our open sharing of lessons around the world.
  • You want to help us gain additional major funder support for new progams by demonstrating your support. (If those who think we matter do not contribute, why would a major donor invest in efforts to support more communities and pursue next generation online civic engagement activities?)
  • Governments simply are NOT investing in online participation models that actually give people a real voice based on the issues that matter to them. We do.
  • The media is NOT investing in two-way models of public engagement that promote agenda-setting, civility, and accountability. We do. They seem intent on empowering the loudest and most abusive voices through anonymous online news comments that divide local communities.
  • You are excited about what is next (announcement coming soon!

Donate Here.

If you can’t afford to donate (or can), help us reach more people by …

Mark your calendar now.

Donation Period – 24 Hours

  • US – Tue Nov 17 – 9am Eastern/8 Central/7 Mountain/6 Pacific – For 24 Hours
  • Europe – Tue Nov 17 – 2pm UK/3 W. Europe/4 C. Europe – Until Wed Nov 18 same time
  • Pacific – Wed Nov 18 – Daytime/Evening in New Zealand/Australia/Japan/Korea until at least 11pm

** Asking for donations is new for E-Democracy.org. Only Minnesota-based non-profits – which we are – receive the match so now is the time for us to finally ask. For years our volunteers and expansion projects subsidized our ongoing costs, but now that we are suddenly five times bigger than three years ago, the time for people to contribute is now. We estimate that 90% of our “costs” are covered by volunteers, but 10% of the cost requires real money.

Ideally, through donations, sponsorship, advertising, government fees (UK) and other means we’d raise $10 US/year per participant or currently about $60,000 a year to fully support our exciting and dynamic Issues Forum network. This will make it viable for us to support new communities. While foundations are interested in supporting our “next generation” projects and helping us reach lower income/diverse communities with Issues Forums, the time for greater community self-reliance is here.

The established effective Issues Forum model must generate income to covers it relatively low, but actual costs. The alternative is to freeze service newly interested communities and reduce technical support for existing forums. With some savings from earned revenue projects, we have time to transition the network away from its current full subsidy, so let’s get started. By the end of 2009, simply raising $1 per participant would be a great start.

Donate Here.
About the GiveMN.Org Match:

November 17 is Give to the Max Day

A day intended to inspire unprecedented levels of charitable giving in the state of Minnesota!

Give to the Max Day will feature:

* Zero transaction costs. Transaction costs for gifts made on Give to the Max Day at GiveMN will be covered, so 100 percent of gifts will go straight to nonprofits.

* The perfect match. Every donation made on Give to the Max Day at GiveMN will receive a portion of a $500,000 match*.

* A little friendly competition. Grants will be awarded to the three nonprofits that have the largest number of individuals who make donations during Give to the Max Day at GiveMN.

Maximize your contribution.
Maximize your impact.
Maximize the power of online giving.

Give to the Max Day begins at 8 a.m. Central on November 17 and ends at 8 a.m. Central on November 18. To be eligible for Give to the Max Day incentives, all donations must be made to Minnesota nonprofits through GiveMN.

To review the full guidelines for Give to the Max Day, please visit http://GiveMN.org

.

*The exact amount matched per dollar donated will be determined after Give to the Max Day concludes, and the $500,000 in matching funds will be divided by the total donation amount raised over the 24-hour period.


November 13, 2009

Are you a geek in Minnesota? Join our Great American Civic Hackathon – Minnesota on December 12

Written by Steven Clift - Filed in All , Minneapolis - US , Minnesota , MyBallot.Net , St. Paul - US , Technology , US

E-Democracy.org is proposing a Minnesota version of the Sunlight Foundation’s Great American Hackathon on December 12th.

No matter the civic-spirited code you write or open source projects you contribute to, this will be a chance to meet other programmers in Minnesota interested in online government transparency, the reuse of government data, online civic engagement etc.

Add your name and links to any affiliations, code you contribute toward, etc. via the Sunlight Labs listing for this event.

Then send your e-mail address with “MN Hackathon” in the subject to:

We will also use the Minnesota Voices e-mail list to share updates about, so join that e-list if you are interested receiving announcements on this event’s exact times and location as they are determined but not ready to RSVP.

Image:Hackathon.png

October 28, 2009

Northeast Minneapolis Neighbors Get Connected

Written by Steven Clift - Filed in All , Issues Forums , Local , Minneapolis - US , Minnesota , New Efforts , US

nempls2

In conjunction with the Northeast Beat social network on Ning, volunteer Dan Haugen is leading an effort to create our first large multi-neighborhood Issues Forum – NE Minneapolis Neighbors Forum. While our first set of neighborhood forums serve smaller one or two “official” city neighborhood areas, this area covers at least 13 neighborhoods. (Although, the area probably has a similar population as our Highland Park and Frogtown forums in St. Paul because the cities defined neighborhood or districts in their own way – Minneapolis has 81 neighborhoods and under 70 neighborhoods associations while St. Paul has 17 District Planning Councils.)

We’ve found that local identity is crucial to a successful forum. People who live in NE Minneapolis have a strong sense of identity. We also are open to what our volunteers actually want to do. There is no one right way to connect neighbors online, just lots of wrong paths to avoid.

I’ll add the public tell a friend e-invite below when it is available to share.

A few notable things to watch – we will set it up so new topics will generate Tweets for people who prefer to follow the forum that way instead of by e-mail, e-mail digest, the web, or web feed. We will also add the tag #nempls to those tweets to make the forum accessible to the organically forming local Twitter community in that part of the city.

One of the synergies we hope to explore is how our catch-all multi-topic e-mail-based/web accessible online public space will complement the Ning-based social network. Northeast Beat now includes headlines from our forum (by using the forum’s web feed). Commercial hosting services like Ning need web visitors in order to generate ad revenues, while we know from experience that giving people the ability to publish by simply pushing “reply to all” via e-mail can double or triple your participation rate.  Now neighbors in NE Minneapolis can have the best of both worlds and not be cleaved off into isolated online spaces by technology formats such that none of them have a critical mass of local people for sustained participation.

On that note, I should mention that our Participation 3.0 discussion draft suggests we should further develop our basic social networking features to add location aware connections with e-block clubs and other “friendly” features that encourage more organic neighbor to neighbor civic interaction before the audience required to successfully open more public neighborhood Issues Forums is gathered.

October 27, 2009

October 2009 E-Democracy News — From the Executive Director

Written by news - Filed in All , News

From the Executive Director

Photo of Steve Clift E-democracy dot Org Executive Director

Participation 3.0 – Big Ideas for Engaging Citizens in Public Participation

Last month, I asked if you’ve exchanged e-mail addresses with your neighbors. I fundamentally believe that building democracy online starts locally – that’s why we’ve invested so much time in growing local Issues Forums.

In the past year, we have significantly expanded the communities and neighborhoods we serve. And the best part of this effort is that it truly starts locally – with individuals from a local community coming together to create a civic forum that addresses the unique needs of that community.

What this shows us is that our Issues Forum model is highly transferable – any community can take the framework we’ve developed and make it their own. It doesn’t happen overnight, but it does happen when a small group of community members commit to the effort.

So what’s next?

With our fundamentally two-way and interactive, user-generated content, we have been part of the “Web 2.0″ movement since we created the world’s first election information site in 1994 that accidentally lived on past election day because we allowed participation by design. (We jokingly call ourselves Internet 1.0 before the one-way Web 1.0 messed everything up.) Now after the 2008 election the rest of the “e” world has caught our participation bug, and projects and ideas on how to use the Internet for citizen engagement and government transparency between elections are spreading like wild fire. Most will fail to build an audience before they have a chance to make a difference. But some will succeed, and we want to help the best ideas and project “go deep” and go local.

How does that connect to Issues Forums?

One Minneapolis neighborhood today has 10 percent of households, over 400 participants, interacting every day on a local issues forum.  Every day. Wow.

Is this a success? What we do know is that the majority of online projects seeking to engage people in governance and community fail due to the lack of participants. Where our projects make in-roads, they come through effective outreach and recruitment. The nut we’ve seemed to crack is how to generate real and increasingly diverse participation (see emerging lessons from Frogtown, Cedar Riverside, and Cass Lake). Our recent outreach in the predominantly immigrant neighborhoods gives us a glimpse of what needs to be next. And in the majority Native American area covered by our Cass Lake Leech Lake forum, Patty Smith in a YouTube interview says their local forum has led her to interact more with non-Natives now than at any time since she’s lived on the reservation. Humbling and important work that is making a difference.

So imagine the power of largest base of e-participants as a percent of the local population gathered in an onilne civic engagement project anywhere in the world. Neighbors are starting to knock on our door asking for Issues Forums. That local momentum, combined with your donations, grants, online sponsorship — and perhaps even some ads — to support diverse community outreach, we can reach 10% of households across Minneapolis and St. Paul or 30,000 everyday participants. With time, resources, and partnerships, that is what we can do here and everywhere across our 15 community network together.

Participation 3.0
From this base real participants we’re hoping to blow this whole e-democracy concept wide open with the new Participation 3.0 initiative we’re proposing. In simple terms, the concept involves taking the E-Democracy.Org tools for everyday online citizen participation and combine this audience with emerging, “next generation” online civic engagement features.

We’d like to develop these features in an open, agenda-setting manner that influences opportunities for local online government transparency, media accountability and civic engagement everywhere. Everywhere.

We’re open to using free services that can be “mashed-up” – leveraging third-party tools like Twitter or YouTube as it makes sense – and moving thousands of local people into greater participation that solves public problems and increases public engagement in communities and governance.

We propose to start in Minnesota, where we have the greatest established presence, with future plans to extend our work “locally everywhere” as well as open source our lessons so people in other communities can take our lessons, technology, and “democracy” data we generate/gather and do their own thing if they prefer.

But we can’t get there without you.

We’ve been working to generate interest among foundations to help us deepen our Issues Forums experience with greater outreach and volunteer role development and to fund our new Participation 3.0 effort. But the reality of our depressed economy is that there are social needs which most locally-oriented foundations have deemed more pressing at this time. You can’t blame them. While our “new” project ideas are generating interest from national funders, existing Issues Forums have basic costs that need to be covered. Luckily, our local volunteers cover 90% of the estimated “cost” to bring this network to life. This leaves 10% in real costs that require cash for our technology, participant technical support, basic outreach and forum manager support. With existing Issues Forum grant funded projects coming to a close, in 2010 we need to be a lot more creative in generating revenue that keeps things moving along. We also need to make sure Issues Forums have the dedicated support required to hold their own as we unleash new grant-funded Participation 3.0 projects.

If our Issues Forum participants and general supporters donated at least $10US (6 GBP, $13.50NZ) we’d have at least $60,000 US which with to thrive each year. Even if we average $2 a participant, we can cover our absolute minimal costs next year.

We know everyone can’t afford to donate and regardless of whether people donate, in a “democracy” project everyone must be treated equally. Thankfully, in the UK where we have been told many times that people expect that their taxes have already paid for this kind of activity, the Local Councils in Oxford and Bristol have agreed to a small fee covering part of their forum hosting costs. So initially we will be focusing on the most established U.S. Issues Forums with fund raising. We will actively ask for donations. We may experiment with sponsorship and advertising.

Ultimately, you the participants have the power. You get to “right size” the services E-Democracy.Org provides first to our volunteers who in turn serve your communities with their time. You get to determine the speed of participant technical support, the resources available to support inclusive outreach to raise new voices, and whether together as a network with shared technology and mutual support we are stronger working together than in isolation.

In the coming weeks, we will be responding to foundation interest in our Participation 3.0 draft and we’re interested in your ideas, as well. We propose to collaboratively generate open and detailed specifications so next generation features, inspired or influenced by you can be tested, improved, and then shared. We know local participants have the greatest passion for these tools.  Not only can your support help further direct our efforts, but your insights and donations can make our case to foundations that much stronger.

To be local everywhere, you need to be local somewhere first. By building a deeply participatory and diverse base of “e-citizens,” then new local e-democracy features have a chance.

October 2009 E-Democracy News — Upcoming Events

Written by news - Filed in All , News
E-Democracy News

E-Democracy.Org logo

Upcoming Events

Nov. 19-20, 2009

Malmo09 – The first popular European e-government conference

Malmo, Sweden

Event coincides with EU e-government event in Malmo at the same time.

http://malmo09.org
 

May 6-7, 2010

eDem10 – 4th International Conference on eDemocracy

http://www.donau-uni.ac.at/en/department/gpa/telematik/veranstaltungen/id/13823/index.php

Danube University in Krems, Austria

 

July 14, 2010

ICDGS 20110: International Conference on e-Democracy, e-Government and e-Society

http://www.waset.org/conferences/2010/london/icdgs/

London, United Kingdom

July 14, 2010

 

October 20, 2009

Forum Manager Interviews – Audio

Written by Steven Clift - Filed in All , Issues Forums , New Efforts , Rural

Update: We’ve added the Cook County Conversations interview with Jim Boyd below.

The other week with our community visits to Bemidji and Cass Lake, I sat down with our volunteer forum managers for one on one interviews.The audio is below.

These are part of our final evaluation for our Blandin Foundation Rural Voices initiative to help interested greater Minnesota communities start Issues Forums. We led off efforts with a citizen media online outreach tour (webinar version) which also connects to the Minnesota Voices online community and April’s Unconference.

danielleclaireinterview600

I first sat down with Jeff Ueland in Bemidji and then Dan LeClaire (pictured above on right) with our Cass Lake Leech Lake forum. I discovered how difficult it is to edit a MP4 HD video over 1GB in size on the web, so for now here are the audio files in easy to use MP3 audio. This is the list of questions I used in my interview (thanks for the feedback).

 

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